Selling services through WooCommerce isn’t the same problem as selling physical products, you need requirement-gathering, back-and-forth communication, and a delivery/approval step that a standard product page doesn’t handle. Woo Sell Services (WBCOM Designs, v5.8.6, $59-499/yr or lifetime) builds that workflow directly into WooCommerce.
Key Features
1. Service Bundling With WooCommerce Add-Ons
Pairs with the WooCommerce Product Add-Ons plugin to bundle multiple services together, a straightforward way to upsell complementary work instead of selling everything as one-off line items.
2. Multi-Vendor Compatibility
Works in a marketplace setup where each vendor lists and manages their own services independently, useful if you’re running something closer to a freelancer marketplace than a single-provider store.
3. Integrated Chat System
Once an order’s placed, a chat widget opens between vendor and customer so requirements get gathered directly on the order rather than over email. Vendors can ask default or custom questions specific to the service.
4. Delivery Workflow
After requirements are gathered, the order moves into a delivery stage with its own status and delivery date, rather than treating a service order like a shipped product.
5. WooCommerce Payment Gateway Support
Since it’s built on WooCommerce core, every payment gateway you already have configured (Stripe, PayPal, whatever else) works without extra setup.
6. Familiar WooCommerce Workflow
Customers place service orders the same way they’d buy a product, the service-specific steps (chat, delivery, approval) kick in after that, so there’s no separate checkout flow to learn.
How the Order Workflow Actually Works
1. Order Placed
Customer places the order like any WooCommerce purchase; the plugin switches it into the service-specific workflow rather than the standard product flow.
2. Requirements Gathered
The chat widget activates and the vendor collects whatever’s needed before starting.
3. Order in Progress
Status updates to “Order in Progress” once requirements are in, with the chat staying open for questions along the way.
4. Delivery and Approval
Vendor marks the work as ready, customer reviews and approves it. Nothing moves to “Order Completed” without that approval step, which keeps a vendor from marking their own work done unilaterally.
5. Review
Once approved, the plugin prompts the customer for a review, feeding back into the vendor’s credibility for future buyers.
Getting Started
- Install Woo Sell Services from WBCOM Designs on your WooCommerce site.
- Set up services, using WooCommerce Product Add-Ons if you want bundled service offerings.
- Walk vendors through the chat and delivery workflow before launch, it’s a different process than a standard product sale, and vendors coming from a normal WooCommerce store won’t intuit it automatically.
- Track completed orders and reviews to see what’s actually working.
FAQ
1. What does Woo Sell Services actually add to WooCommerce?
A service-specific order workflow: requirement-gathering chat, a delivery/approval stage, and multi-vendor support, none of which exist in a standard WooCommerce product purchase.
2. Do I need another plugin for service bundling?
Yes, WooCommerce Product Add-Ons handles the bundling piece; Woo Sell Services builds on top of it.
3. Does it work for multi-vendor marketplaces?
Yes, vendors can list and manage services independently while customers get one consistent communication workflow regardless of which vendor they’re buying from.
4. How does the chat system work?
It activates automatically when an order is placed, letting the vendor gather requirements and confirm delivery details directly on the order.
5. What payment gateways does it support?
Whatever you already have set up in WooCommerce, Stripe, PayPal, and the rest.
6. Can I track delivery and feedback?
Yes, the status workflow and post-delivery review prompt are both built in.