Automotive
Customer service history, fleet account manager, technician network. Replace the calendar-printed-on-the-wall with a portal customers actually log in to.
Why community for auto service centres
01
Customers who can pull up their service history from any device come back 2x more often. The portal is the trust receipt.
02
Local fleet operators (taxi, last-mile, delivery) want one portal with all vehicles. Service history per VIN, scheduled maintenance, single invoice.
03
A technician forum with searchable past diagnoses, OEM bulletins, and shared shortcuts cuts diagnostic time on rare issues from hours to minutes.
What BuddyX gives auto service centres
Past invoices, current visit status, scheduled maintenance, recall alerts. Per vehicle, per customer.
Fleet operators see all their vehicles in one view. Bulk-schedule maintenance; receive one consolidated invoice; track per-vehicle history.
Internal forum with searchable past tickets, OEM bulletins, technique videos. Tagged by make, model, year, fault code.
Customers book a service slot online; system pulls vehicle history; quotes estimated price + duration. Walk-in friction drops.
The stack
BuddyX Pro
Theme + customer + tech layouts
BuddyPress
Customer + technician profiles
Paid Memberships Pro
Customer / fleet / staff tiers
Amelia
Service booking + capacity
WooCommerce
Invoicing + recurring service plans
Done for you
Five days. $699 fixed. We install, configure, brand, and hand over.
FAQ
Via Zapier or a custom REST integration. Customer profile + vehicles in BuddyX; the work order itself stays in Mitchell1. The customer-facing layer is BuddyX; the back-office stays where it already works.
BuddyX is not a time-tracking system. For shop labour, your DMS handles the clock-in. The technician knowledge base in BuddyX is for the diagnostic + reference layer.
Display Carfax / AutoCheck reports in the customer profile as an attached doc. The portal becomes the single place a buyer sends to a mechanic for a "pre-purchase" check.
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