On the surface, Trainual and Process Street can look like they solve the same problem: both help teams document how work gets done. But spend five minutes inside each platform and the difference becomes obvious. Trainual is a training and onboarding tool, you use it to teach new employees how your company operates. Process Street is a workflow and checklist tool, you use it to run recurring operational processes the same way every time.
That distinction matters more than most people realize when choosing between them. If your biggest pain is that new hires don’t know how to do their jobs, Trainual is the answer. If your biggest pain is that your team runs the same process differently every time, Process Street is the answer. Many businesses eventually need both, but they solve fundamentally different workflow problems.
This comparison covers pricing, content creation, onboarding, workflow management, reporting, and integrations to help you make the right call for your operation.
⚡ Quick Verdict
- →Pick Trainual if you need to onboard new hires and document company knowledge, roles, and SOPs in a searchable training hub that employees complete once to get up to speed.
- →Pick Process Street if you need to manage recurring operational workflows, checklists, and compliance processes that your team runs repeatedly on a regular schedule.
Table of Contents
Trainual Overview
Trainual is an employee onboarding and business playbook platform built for growing SMBs. The platform lets you document your company’s processes, policies, and role expectations in a structured, searchable format, and then deliver that knowledge to new hires as a step-by-step training experience. Content is organized into subjects, topics, and steps, with quizzes to confirm comprehension and automated assignments based on role.
Where Trainual stands out is its focus on the employee knowledge lifecycle: from the moment someone joins your team, they get a personalized training path built around their role. Managers track completion in real time. The platform integrates with HR tools like Gusto, Rippling, and BambooHR so onboarding triggers automatically when someone is added to payroll. If you’re building a system to onboard employees at scale, Trainual is purpose-built for that outcome. Get started at Trainual.
Process Street Overview
Process Street is a workflow and checklist platform designed for recurring operational processes. The core product is simple: you build a template for a process (client onboarding, employee offboarding, compliance audit, weekly team sync) and then run instances of that template as your team executes it. Each run tracks task completion, can route to different team members via conditional logic, and can trigger automated actions via Zapier or native integrations.
Post-2022, Process Street has added an AI layer that can generate process templates and suggest improvements, making the documentation step faster. It’s a strong tool for operations and compliance teams that need to ensure consistency across repeated workflows. Visit Process Street to explore their platform. Where it differs from Trainual: there’s no training path concept, no quiz system, and no role-based knowledge assignment, it’s built for work execution, not employee education.
Pricing Compared
Trainual starts at $250/month for up to 5 seats (billed annually), scaling to around $500 - $600/month for unlimited users. All core features, content creation, quizzes, onboarding paths, role assignments, and integrations, are included at every tier. There’s no freemium tier, but a 7-day free trial gives you full access.
Process Street starts at $100/month for up to 5 members (billed annually at $1,200/year), with a Pro plan at around $415/month for unlimited members and advanced features like approvals, conditional logic, and guest users. They also offer a Startup plan at a lower price for very small teams.
On pure sticker price, Process Street is more accessible for tiny teams. But the use cases diverge enough that direct price comparison can mislead: you might need both tools running side by side, Process Street for recurring operational workflows and Trainual for training new hires on those workflows. Many growing operations teams end up with exactly that setup.
Content Creation & SOP Documentation
Trainual’s SOP documentation is linear and training-focused: you write a process step-by-step, embed video or images, and structure it so employees can follow along and confirm comprehension. The goal is teaching. Content lives in the platform as reference material that employees can revisit after completing their initial training path. It’s a knowledge base that doubles as onboarding curriculum.
Process Street’s documentation approach is execution-focused: you build a checklist template with tasks, subtasks, form fields, file uploads, and conditional branching. When the process runs, team members check off tasks as they complete them. It’s less about teaching and more about doing, ensuring the steps happen in the right order with evidence captured. Both approaches are valid; the right one depends on whether your goal is education or execution consistency.
Onboarding & Training Delivery
Trainual’s onboarding workflow is one of its strongest features. New hire profiles are created (manually or via HR integration), role-based content is auto-assigned, and employees complete their training path in sequence. Tests confirm they’ve absorbed the material. Managers see real-time completion dashboards and can set due dates for training milestones. For companies building out systematic onboarding for remote teams, this structure is hard to beat.
Process Street can run an onboarding checklist, a pre-built template with tasks like “send equipment”, “schedule 1:1”, “complete paperwork”, but it’s a task tracker, not a training system. There’s no quiz functionality, no knowledge assignment by role, and no searchable knowledge base employees can return to. If your onboarding is primarily task coordination (make sure these 30 things happen), Process Street handles it well. If it’s primarily knowledge transfer (make sure this person understands how we operate), Trainual is the right tool.
Reporting & Integrations
Trainual’s reporting covers training completion rates, quiz performance, time-on-content, and overdue assignments, organized by user, role, or content. It’s sufficient for most SMB use cases and gives managers a clear picture of onboarding progress. Integrations include Slack, BambooHR, Gusto, Rippling, Zendesk, and Zapier.
Process Street’s reporting tracks workflow completion rates, time-to-complete, and task-level metrics across process runs. For operations managers who need to monitor SLA compliance or process efficiency, this data is genuinely useful. Integrations are extensive: Zapier, Slack, Salesforce, Google Workspace, and hundreds of others via native connections or Zapier. Both platforms offer solid integration coverage; Process Street’s native Zapier depth gives it a slight edge for complex automation.
Side-by-Side Comparison Table
| Feature | Trainual | Process Street |
|---|---|---|
| Free Trial | 7-day free trial | Free plan (limited) |
| Starting Price | $250/mo (5 seats, annual) | $100/mo (5 members, annual) |
| SCORM Support | No | No |
| Video Training | Yes (embed + screen record) | Video attachment only |
| Quizzes / Tests | Yes | No |
| Mobile App | Yes (iOS & Android) | Yes |
| Recurring Workflow Runs | No | Core feature |
| Role-Based Training Paths | Yes | No |
| Team Management | Roles, org chart, assignments | Members and groups |
| Reporting | Completion + quiz performance | Workflow run analytics |
| Key Integrations | Slack, Gusto, Rippling, BambooHR | Zapier, Slack, Salesforce, 1000+ |
| Best For | Employee onboarding & training | Recurring ops & compliance workflows |
Which Should You Choose?
Pick Trainual if: Your primary challenge is getting new hires up to speed on how your company works. If you need employees to learn your processes, understand their roles, and pass comprehension checks, Trainual’s structured onboarding paths are purpose-built for this. It’s particularly strong for businesses that are growing quickly and need to replicate their best performers’ knowledge systematically.
Pick Process Street if: You’re dealing with recurring operational processes that need to run consistently every time, client onboarding checklists, weekly audits, compliance reviews, employee offboarding. If the problem is execution consistency rather than knowledge gaps, Process Street’s checklist-based workflow engine is the right solution. It’s also a strong choice for operations and compliance teams that need an audit trail of completed steps.
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Try Trainual Free →Frequently Asked Questions
What is the main difference between Trainual and Process Street?
Trainual is an employee training and onboarding platform, you use it to teach new hires how your business works. Process Street is a workflow and checklist tool, you use it to ensure recurring operational processes are completed consistently. One is about knowledge transfer; the other is about execution consistency.
Can Process Street be used for employee onboarding?
Yes, but in a task-tracking sense. You can build an onboarding checklist in Process Street that covers administrative tasks (send offer letter, set up accounts, schedule meetings). What it can’t do is create training paths, assign knowledge by role, or test comprehension. For full onboarding training, Trainual is the stronger choice.
Does Trainual have workflow automation?
Trainual’s automation is focused on training workflows, auto-assigning content when someone is added to a role, sending reminders for incomplete training, and triggering onboarding when integrated with HR tools like Gusto or Rippling. It doesn’t support the repeating process runs and conditional branching that Process Street is built around.
Is Process Street free?
Process Street has a free plan with limited features, allowing you to build and run basic workflows. Paid plans start at $100/month for 5 members (billed annually). Features like conditional logic, approvals, and guest access require a paid plan.
Can I use both Trainual and Process Street together?
Yes, and many operations teams do. A common setup is to use Trainual to train new employees on a process (“here’s how our client onboarding works”) and then use Process Street to run that process repeatedly as a checklist. The two tools complement each other well in this configuration.
Does Trainual replace a knowledge base?
Trainual functions as a searchable knowledge base in addition to a training tool. Employees can search for any documented process or policy after completing their initial training. It’s not a wiki (you can’t have open editing), but it serves the “where do I find how to do X” use case effectively.
Does Process Street support SCORM or formal LMS features?
No. Process Street is not an LMS and doesn’t support SCORM, xAPI, or formal course delivery. If you need SCORM-compatible content delivery, look at dedicated LMS platforms like Tovuti or TalentLMS.
Which platform is easier to set up?
Both are relatively fast to set up. Process Street’s checklist templates are quick to build and run immediately. Trainual requires more upfront investment to document your processes and build training paths, but the template library and AI-assisted content creation help speed this up significantly.
Is Process Street good for compliance tracking?
Yes, compliance is one of Process Street’s strongest use cases. The platform captures an audit trail of every completed task, with timestamps and the user who completed each step. For teams that need to demonstrate regulatory compliance or pass audits, this evidence trail is genuinely valuable.
How many people use Trainual?
Trainual reports serving over 30,000 businesses globally, with a customer base primarily in the SMB space. The platform is particularly popular in industries like retail, restaurants, professional services, and healthcare, sectors where process consistency is critical for growth.
Does Trainual have AI features?
Yes. Trainual has added AI-assisted content creation that can help you write SOPs and training content from a brief prompt. This significantly reduces the time it takes to build out a full company playbook, especially for teams that are documenting their processes for the first time.
Which is better for a remote team, Trainual or Process Street?
Both work well for remote teams. Trainual is better if your remote team challenge is onboarding consistency, ensuring everyone learns the same things regardless of location. Process Street is better if your challenge is operational coordination, ensuring distributed team members complete the same recurring tasks in the same order. Many remote-first companies use both.
Final Word
Trainual and Process Street are complementary tools that solve adjacent but distinct problems. If you could only pick one and your primary need is training new employees on how your company operates, Trainual is the right choice. If your primary need is execution consistency for recurring processes, Process Street wins that comparison.
For growing businesses, the usual progression is to start with Trainual to build the knowledge base and onboarding system, then layer in Process Street (or a similar workflow tool) as operational complexity grows. Explore how these tools fit into broader HR tech stacks in our guide to the best employee onboarding software for small businesses, and see how top platforms compare in our roundup of best HR software for small to mid-size businesses.