Frequently Asked Questions
Free & ProFind quick answers by topic.
FAQ Categories
Licensing & Updates
License activation, renewals, updates, site limits
Customization
Colors, fonts, header, footer, sidebar, logo, CSS
Plugin Compatibility
BuddyPress, WooCommerce, LearnDash, Elementor, caching
BuddyPress / BuddyBoss
Members, groups, profiles, activity, template packs
WooCommerce
Shop, cart, checkout, products, extensions
Performance
Speed, caching, memory, hosting, optimization
Mobile & Responsive
Mobile menu, breakpoints, responsive issues
Developer
Child themes, hooks, templates, custom code
Quick Answers
Most Asked Questions
| Question | Quick Answer |
|---|---|
| How do I activate my license? | Customize > Theme License > Enter key > Activate |
| How do I build a homepage? | Pages > Add New with block patterns, then Settings > Reading > A static page |
| How do I add a menu? | Appearance > Menus > assign to a header location |
| How do I change colors? | Customize > Site Skin > Color Scheme |
| How do I enable dark mode? | Customize > Skin > Enable Dark Mode > Yes |
| How do I show cart icon? | Customize > Site Header > Header Elements > Site Cart |
| Why is my site slow? | Install caching plugin + optimize images |
| My changes aren't showing? | Click Publish, then clear plugin + browser cache |
| Members page shows 404? | Settings > Permalinks > Save Changes |
Can't Find Your Answer?
- Search documentation at docs.wbcomdesigns.com
- Check troubleshooting at Troubleshooting Guide
- Contact support at support@wbcomdesigns.com
Before Contacting Support
See Before Contacting Support to gather:
- WordPress and theme versions
- Screenshot of issue
- Steps to reproduce
- Site Health info
Getting Started
New to BuddyX Pro?
Support: support@wbcomdesigns.com